FAQ

Klimbo is a leading company dedicated to improving accessibility and hygiene in public spaces with its product line, "The Steps," featuring models like "The Klimbo - K01" and "The Klimbo Step - K02." Specifically crafted for children and individuals with height-related disabilities, these foot-operated steps play a crucial role in promoting cleanliness and accessibility in busy locations. Renowned for their durability and minimal upkeep requirements, Klimbo's products are well-suited for deployment in diverse public and commercial establishments, ensuring a reliable solution for enhanced accessibility and sanitation.

Klimbo was developed to address the need for enhanced accessibility for children. Over the years, Klimbo's mission expanded to improve sanitary conditions in public and commercial environments. The company's innovative products, including the "Klimbo - K01" and "The Klimbo Step - K02," are specifically designed to aid children and individuals with height-related disabilities, providing them easier access to facilities like sinks and counters. By incorporating foot-operated functionality, Klimbo also aims to reduce physical contact points in high-traffic areas, promoting better hygiene and public health. The development of Klimbo's retractable step stools reflects a commitment to creating inclusive, safe, and hygienic public spaces for individuals of all ages.

Our innovative step stool products originate from the vibrant city of Montreal, nestled in the heart of Canada, with their design roots originating in the province of Quebec. Crafted meticulously in Montreal, our offerings, including the "Klimbo - K01" and "The Klimbo Step - K02," are exclusively fashioned from high-quality American parts and materials. This commitment to quality ensures that our retractable step stools not only embody the rich craftsmanship of Montreal but also meet the highest standards for durability and reliability.

Recognizing the importance of using top-quality American steel, our step stools are designed to stand the test of time, providing a sturdy and reliable solution for enhanced accessibility in various environments. Moreover, Klimbo's retractable step stools offer a superior alternative to conventional options such as Rubbermaid, Cosco, and IKEA wood or plastic step stools, providing a blend of functionality, durability, and innovative design for a wide range of applications.

The durability of a Klimbo retractable step stool, specifically designed for children and individuals with height-related disabilities, can be influenced by the frequency of usage at your facility. On average, we estimate that a step stool, such as our foldable step stool and bathroom step stool, can withstand anywhere from 7,000 to 30,000 uses per year. This remarkable durability factor significantly enhances the cost-effectiveness of the Klimbo step stool, making it a robust and reliable solution for various settings. It's one of the reasons why we confidently provide a 5-year warranty, ensuring a long-lasting and dependable experience for users seeking a heavy-duty step stool.

Beyond the financial advantages, our step stool for kids and toddlers also contributes to an elevated overall customer experience. Families benefit from the convenience of our safety step stool in restroom facilities, bringing a sense of relief and gratitude to parents. Restroom facilities, equipped with our sturdy and foldable step stools, become more accommodating to the needs of young families, creating a child-friendly environment. Choose Klimbo for top-quality step stools, including our retractable step, designed to enhance accessibility and ensure a positive experience for users of all ages.

Retractable steps, exemplified by our innovative design and functionality, serve as pivotal tools in fostering inclusive and user-friendly environments across diverse sectors. These versatile solutions have become indispensable in many modern facilities, offering enhanced accessibility for children and individuals with height-related disabilities.

Their impact is evident in various settings, including:

- Retail and Grocery Stores

- Airport and Travel Stations

- Amusement Parks, Zoos, and Aquariums

- Healthcare Institutions

- Education Institutions

- Restaurants and Hotels

- Government Facilities

- Entertainment Centers

At Klimbo, our commitment lies in delivering top-quality retractable step stools, presenting innovative solutions to meet the diverse needs of modern facilities. Choose Klimbo for accessible and accommodating products designed to enhance user experience across different environments.

Our Klimbo steps are crafted to elevate accessibility. Designed to automatically retract after usage, the step neatly stands upright under the counter. This unique design feature ensures that adults can wash their hands without hindrance, as the step remains unobtrusive during regular use. The automatic retraction not only enhances the user experience but also prevents the step stool from becoming cumbersome, contributing to an unrestricted and hassle-free maintenance of restroom facilities.

Utilizing the Klimbo step stool is effortless for both children and adults, courtesy of its intuitive design. Upon receiving your step stool, you'll find a sticker included for prominent display in your restroom facility. This sticker not only informs your customers about the availability of a Klimbo for their convenience but also acts as a visual cue, encouraging them to make use of it when needed. The thoughtful design and accompanying signage ensure a seamless and user-friendly experience, promoting accessibility and convenience in your washroom facility.

Our Klimbo retractable step stools are made from different materials depending on the model:

K01 Model: This model is made of aluminum, which is inherently rust-proof, even with its baked paint coating.

K02 and K03 Models: Both of these models are made of steel. They feature an extra layer of heat-proof paint to combat corrosion and are designed to be anti-microbial.

This material selection make our steps the most robust and durable on the market!

For more detailed information, please refer to the specification sheet, which can be accessed here.

Installation of Klimbo retractable step stools is designed to be straightforward and user-friendly. All components and parts needed for installation will be provided within the box when you receive your units.

K01 Model : 15 to 20 minutes installation

K02 Model : 10 to 15 minutes installation

K03 Model : Ready to use -it is mobile and can be conveniently stored under the counter or against the wall when not in use.

The installation instructions are designed to ensure that customers can quickly and easily set up their Klimbo step stools for use, making them a convenient and accessible addition to various environments. For detailed Instruction please see installation guide here.

Yes, you can easily remove Klimbo step stools when facility renovations or maintenance are required:

K01 Model: The K01 can be swiftly removed from its base within a matter of seconds. This makes it highly convenient for plumbing or floor maintenance needs.

K02 Model: The K02 also allows enough room for maintenance work. If necessary, it can be dislodged from its base and later reinstalled on the same anchorage spot, providing flexibility during renovations or maintenance activities.

This ease of removal and reinstallation ensures that Klimbo step stools can be temporarily relocated as needed, allowing for seamless facility renovations without compromising accessibility.

Maintaining Klimbo step stools is designed to be hassle-free, thanks to their innovative and durable design. Here are the maintenance guidelines for each model:

K01 Model: The K01 is engineered with a fully encapsulated mechanism, eliminating the need for specific maintenance. The mechanism is self-contained and does not require any additional care.

K02 Model: The K02 operates based on gravity and does not have a mechanical mechanism. When properly installed, it functions smoothly with no maintenance required.

In summary, regardless of the model, maintaining your Klimbo step stool is straightforward. Simply ensure that the step stool, like the rest of your facilities, is cleaned regularly to preserve its appearance and durability. This user-friendly design minimizes maintenance efforts, allowing you to focus on providing an accessible and safe environment for your customers and visitors.