Politique de confidentialité

DLR Inc. is legally constituted company under Canadian and Province of Quebec by laws. DLR Inc. is sole proprietary of Klimbo ™ trademarks, Patents and other Intellectual Property titles. Use of the Site is subject to the Privacy Policy, together with the Terms of Use (locatted at www.klimbo.co/terms-of-use). This Privacy Policy governs your use of the Sites and Klimbo's collection, use and disclosure of your information both through the Sites and offline.

1. Acceptance of Privacy Policy

Each time you access, use, register with, shop, or browse the Sites, or provide information to Klimbo online or offline, you signify your acceptance of Klimbo's then-current Privacy Policy. If you do not accept this Privacy Policy, you are not authorized to access, use or browse the Sites, or to provide information to Klimbo and must discontinue use of the Sites immediately. If you provide your information to Klimbo offline, the then-current Privacy Policy applies to Klimbo's collection and use of your information.

This Privacy Policy is subject to be revised or updated from time to time. Accordingly, you should check the Privacy Policy regularly for updates. Should the Privacy Policy be revised, Klimbo will post the changes on the Sites and the new Privacy Policy will be effective immediately upon posting. If Klimbo makes any material changes to the Privacy Policy, in addition to posting the revised Privacy Policy to the Sites, Klimbo will notify you in the manner and to the extent required by law. You can determine when the Privacy Policy was last revised by referring to the "Last Revised" date at the top of this page.


2. Types of Information Collected 

We may collect personally identifiable information from you including, without limitation, non-public information about you that helps Klimbo identify you, such as first and last name, birth date, business title, employer, email address, employer address, office and home telephone number, mobile telephone number, password, account username, unique device identifier of your devices that connect to or access the Sites, order information, credit card, debit card and other payment information, billing and shipping information, purchasing and transaction history, occupation, preferences, information regarding products you purchase from Klimbo Marketplace or products that you contact customer service about (e.g., serial number, fixture manufacturer, date of installation, place of purchase, etc.), information you provide to us when you register your product online, register in connection with our web or mobile applications, and other information that you provide to Klimbo or that is generated through your use of the Sites or interactions with Klimbo that are not otherwise publicly available. If you create an account with Klimbo, you will need to provide information such as your contact information (e.g., your name, e-mail address) and a password. If you make a purchase from Klimbo Marketplace, you will be required to provide shipping and billing addresses, payment information and other transaction related information.

We may permit you to interact with social media platforms (such as LinkedIn, Facebook, and X) and other third party platforms, including by using existing login information from a third-party platform to create or login to your account with us on Klimbo Marketplace. When you interact with third party platforms through the Klimbo Marketplace, we will receive information about you. The information we collect is subject to this Privacy Policy. The information collected and stored by the third party remains subject to the third party’s privacy practices, including, without limitation, whether the third party continues to share information with us, the types of information shared, and your choices with regard to what is visible to others on that third-party website or service. We or the third party may allow you to disable or remove the application or feature, in which case we will no longer collect information about you through the application or feature, but we may retain the information previously collected.

If you are a California resident consumer, the categories of personally identifiable information that we collect include identifiers, customer records information, your gender identity, commercial information, internet or other electronic network activity information, geolocation data and information reflecting your preferences and characteristics relevant to your use of our products and services. Except as otherwise indicated, all of this information is collected for the purpose of providing you with the products and services that you wish to receive from us.


Sites usage statistics, time stamps, browsing history, general geographic location, product settings, adjustments made to products, type of device you use to connect to the Sites, type of computer operating system you use (e.g., Microsoft Windows, Google Chrome OS, Mac OS, Android or iOS), the type of browser you use (e.g., Firefox, Chrome, Internet Explorer, Safari), the domain name of your internet service provider, and information regarding your Internet location when you see Klimbo's ads and whether you click on such ads. We also may receive certain aggregated or anonymous information regarding users of the Sites such as the age, gender, occupation, zip code, interests, purchase preferences, and language preferences of users of the site, as well as information collected through questionnaires and surveys.

3. How We Collect Information

We may collect personally identifiable and/or non-personally identifiable information from you when you:

-Access, use or browse the Sites; Purchase products and/or services from the Sites, including Klimbo.co

-Register for an account on the Sites

-Sign up to receive announcements, emails or newsletters

-Contact, communicate with or otherwise interact with Klimbo or its personnel via email, the Sites, fax, telephone, or by other means whether online or offline

-Order or request products, literature, services or other information during your visit to the Sites, via email, fax or other online or offline means

-Register your product with us;  Access, use or adjust any product settings or functional parameters; Make a product warranty claim

-Register, enroll or participate in any surveys, questionnaires, promotions, or any other services, events or activities online or offline sponsored by Klimbo or third parties, or offered in connection with the Sites of Klimbo’s products or services ("Activities").

By using the Sites, or by submitting your personally identifiable information to Klimbo online or offline, you expressly consent to the storage and processing of your personally identifiable information in the United States in accordance with the laws of the United States, or in other jurisdictions. We may obtain personally identifiable and/or non-personally identifiable information from third parties such as the owners or operators of the websites or applications where our advertisements appear (some of which may partner with Klimbo or with an advertisement network used by Klimbo), our service providers, affiliates, suppliers, vendors, distributors, Activities partners and sponsors, and other sources (e.g., offline records or publicly available information).

We may combine personally identifiable information we collect with information that we obtain from these sources. We will treat any such combined information as personally identifiable information. Klimbo automatically receives and records non-personally identifiable information on our server logs from your browser as well as through other analysis of the Sites. We also may collect information using cookies, web beacons, pixels, gifs, tags or similar technologies ("Collection Technology"), or through third parties using similar technologies. Collection Technology may operate as a piece of data stored on your browser or device, or may identify, compile, aggregate and/or collect information through other means. When you visit the Sites, your web browser may use Collection Technology to better enable you to navigate the Sites during your visit and upon your return. You may use the Sites even if you choose to reject or delete certain Collection Technology. Collection Technology also may be used by some of the other websites for which a link is placed on the Sites.

The Sites may use Google Analytics. Google Analytics uses Collection Technology to collect and store anonymous information about you, which may include the non-personally identifiable information described above. You can read Google Analytics’ privacy policy at http://www.google.com/intl/en/policies/privacy and Google Analytics' Terms of Use at http://www.google.com/analytics/tos.html. You can opt-out from being tracked by Google Analytics in the future by downloading and installing Google Analytics' Opt-out Browser Add-on for your current web browser at http://tools.google.com/dlpage/gaoptout?hl=en. The Sites may use certain features of Google Analytics based on Display Advertising, such as:

“Demographics and Interest Reporting” to analyze information regarding the interests and demographics of users of the Sites. We use such non-personally identifiable information in the same manner as we use other non-personally identifiable information as described below. “Remarketing with Google Analytics” to place ads on other sites directed to people who have visited the Sites. “Google Display Network Impression Reporting” to report how people's interactions with our ads relate to their visits to the Sites. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads by changing the ad settings at: https://www.google.com/settings/ads.

4. How We Use Your Information

We may use the information we collect:

To monitor and analyze information regarding your browsing and viewing preferences and to diagnose problems with the Sites

-To analyze our users' demographics, interests, and purchasing practices

-Fulfill orders, ship and confirm orders, and manage payment collection across our Sites

-To plan, improve and administer Activities

-To process and respond to your product warranty claims, inquiries and other communications-

For Sites administration, support and improvement

-To alert you to new features, terms, Activities, special events, stores, products or services, and other useful information regarding any of the foregoing or Klimbo via email, direct mail telephone or other means

-To market or promote other Klimbo products and/or services to you

-To promote and improve the products and services we offer

-To send announcements and newsletters, and to provide you with personalized content in connection with same

-To provide you with information that you have requested or that we think may interest you, including sending you promotional offers that we or our affiliates may make available

-Investigate and prevent fraudulent transactions and other illegal activities or activities that violate our policies

-For the purposes for which you provided the information

-For fraud prevention, internal operations, legal compliance, and other public purposes

-and To enforce the Terms of Use.


In addition to the uses discussed above, Klimbo may use non-personally identifiable information in any manner so long as Klimbo uses such information in its de-identified or aggregated form. These uses may include, without limitation, analysis of trends and how the Sites are used; improving navigation of the Sites; analysis of the performance of the Sites and diagnosis of problems; analysis and developing advertisements and advertising campaigns; and providing you with special offers and promotions and determining the effectiveness of same. Klimbo also may use your non-personally identifiable information and email address to present you with targeted content and advertisements (including on third party websites and applications). Such targeted content and advertisements may include marketing for the Sites, and the products or services of Klimbo or its business and advertising partners. Your non-personally identifiable information also may be used to optimize and determine the effectiveness of content and advertisements, and to analyze interactions with content and advertisements.

Some of our third party advertisers or display networks may participate in the Digital Advertising Alliance’s Self-Regulatory Program for Online Behavioral Advertising and allow consumers the ability to opt-out of targeted advertising based on web activity tracking. For more information regarding the foregoing, please visit http://www.aboutads.info/choices/. Please note that after clicking the link and following the instructions provided therein, even if our third party advertisers or display networks participate in the Digital Advertising Alliance’s Self-Regulatory Program for Online Behavioral Advertising and you opt out of targeted advertising based on web activity tracking, you still may receive standard advertisements from us and targeted advertisements from third parties. You may need to re-click the link and follow the instructions provided therein if you delete cookies or other Collection Technology or use a different computer, device or browser.

5. How We Respond To "Do Not Track" Signals

Klimbo does not respond to or alter its practices detailed herein based upon your selection of the “Do Not Track” setting or other “opt out” setting or feature that may be offered by your browser; however, Klimbo reserves the right to do so in the future.

6. Communications with You

You authorize Klimbo to transmit email or postal mail to you or to telephone you, to respond to your communications, promote our services and administer and provide information to you about Activities. If we send any emails to promote our services, unsubscribe instructions will be included in each such promotional email from Klimbo. Please note that such requests may take up to ten (10) business days to become effective. You may not opt out of receiving communications regarding your dealings with Klimbo, the Sites or technical information about the Sites.


For the purposes of any applicable law regarding notification of persons whose personal information was, or is reasonably believed to have been, acquired by an unauthorized person, any required notification may, where permitted by law, be made by the use of e-mail, telephone, fax or mail (including a notice printed in an available area of a bill or statement) or by posting a notice on the Sites. The specific means used is up to us, and we will use our best judgment based on the circumstances.  Where any notice is to be sent to a specific address or number (such as an e-mail address, physical address, telephone number, etc.), we will use the latest available address in our records.  YOU AGREE TO THIS MEANS OF NOTIFICATION.

7. Information Sharing with Third Parties

Klimbo may disclose the information it collects to others, including affiliates, (i) to provide products or services to you or fulfill your requests; (ii) for purposes of outsourcing one or more of the functions described in this Privacy Policy to service providers who work on behalf of or with Klimbo including, without limitation, service providers, suppliers, payment processors, shippers, vendors, payment processors, advertisers, consultants and affiliates; (iii) to confirm or update information provided by you; (iv) to its business partners and co-sponsors of Activities or partners for our internal purposes; (v) to provide analytics for advertising, analytical, operational and other purposes; (vi) in the event of any reorganization, merger, sale, joint venture, assignment, transfer or disposition of all or any portion of Klimbo's business or operations (including without limitation in connection with bankruptcy or any similar proceedings); (vii) to provide our affiliates with information in order to fulfill your requests, or for business, analytical, and operational purposes, or (viii) as otherwise authorized by you. Klimbo may share the personally identifiable information it collects with its business partners, affiliates, distributors, vendors, and other third parties for their direct marketing purposes. Please note, however, that we do not share any personally identifiable information for any such purposes in connection with the subscription services for Klimbo IOT restroom products without first obtaining your express signed written consent. We also may share your information in response to a subpoena, legal order or official request, when we believe you have acted in violation of the Terms of Use, to investigate, prevent or take action regarding suspected illegal activities, fraud or potential threats, or to exercise legal rights or defend against claims, when we believe that doing so may protect your safety or the safety of Klimbo or others, or as otherwise permitted or required by law. We also may use and share non-personally identifiable information with other third parties. Additionally, we may take personally identifiable information and de-identify it and share it in a de-identified, anonymized or aggregated form with advertisers, business partners, and/or other third parties in order to analyze the Sites usage, demographics, or interests, improve the Sites or Klimbo’s products or services, perform services on the Sites, improve the user experience, or for similar purposes. We will not re-identify such data and we will ask our contracting parties to agree to keep the data in its de-identified or anonymized form.

8. Children

The Sites are not directed toward children under 18 years of age nor does Klimbo knowingly collect information from children under 18 on the Sites or offline. If you are under 18, you are not permitted to register for an account on the Sites or to otherwise submit any personally identifiable information to Klimbo. If you provide information to Klimbo through the Sites or offline, you represent that you are 18 years of age or older.

9. Protection of Personal Information

Klimbo uses reasonable administrative, physical and electronic security measures to protect against the loss, misuse and alteration of personally identifiable information. No transmission of data over the internet, wi-fi, Bluetooth®, or other communication protocol is guaranteed to be completely secure. It may be possible for third parties not under the control of Klimbo to intercept or access transmissions or private communications unlawfully. While we strive to protect personally identifiable information, neither Klimbo nor our service providers can ensure or warrant the security of any information you transmit to us over the internet. Any such transmission is at your own risk.

10. Updating Your Information

You are responsible for keeping your information current. You may update your information by contacting us at [email protected]. We will use reasonable efforts to process any change you make; provided, however, that requests to delete information are subject to Klimbo’s internal reporting, processing and retention policies and all applicable legal obligations.Bottom Section FR